Shipping and Return Policy

Shipping 

 

Where do we Ship to?

Canada (all provinces)

United States (all states)

Europe (Belgium, Finland, France, Germany, Italy, Netherlands, Spain, United Kingdom)

 

How Are the Boxes Delivered?

The boxes are shipped with Purolator and DHL. Orders placed before 5:00 pm ET will be delivered within 1-2 business days for the majority of Canadian and US locations, however will take up to 1 week for British Columbia, Yukon, and the Northwest territories. We do not currently ship to Nunavut.

 

What Happens If No One Is Home at the Time of the Delivery?

If you happen to miss your order delivery, the shipping company will try again the following day. If they cannot get a hold of you, you’ll be given instructions to pick up your order at a given location.

 

How Much Does Shipping Cost?

Canada: Free for orders over $40

Québec: Free for orders over $29

United States: Free for orders over $50

Europe: Free for orders that are $100 and over, or $5 for orders over $75

 

Is It Possible to Track the Shipment?

Yes, tracking your shipment is possible. Once your order has been shipped, you will be sent a tracking number via email. If you do not receive an email, don’t hesitate to contact us at hello@tribaymarket.com.

 

Refunds 

If you are not satisfied with your order, please email us at hello@tribaymarket.com. Your satisfaction is important and we will do everything we can to make you a happy athlete! 

 

Returns

If you need to make a return, please contact us at hello@tribaymarket.com. We will follow up within the next 24 hours and issue you a refund as soon as possible.